Can’t load photo

[Daffy_Dave]

@donnamarie Many thanks and great advice Writing a guide is on my list (I haven't forgotten - or, more accurately - I have a list and it's on it), but I've been going through a low-spoons patch, so it hasn't happened yet.

[Coggles77]

Any help with changing a profile picture? I've posted screen shots of what I'm seeing. I see that others have been able to do it, so not sure what I'm doing wrong.
Note - it says there's a very small MB limit...even when I compress the photo to under that limit, it won't let me load. I'm on a Mac, in case that makes a difference.

[Daffy_Dave]

@Coggles77 Thanks for mentioning it - is there any chance you could try saving the picture as a .png and loading it as that, if you haven't already? Sorry - this is another of the things on my list to follow up - I'm sorry I'm a bit behind. If it's easy to let me know how you go, that'd be super-helpful. Good luck

Edit: Also, if it doesn't work as a .png, if you upload it here in post, I can try and load it for you (presumably after fiddling around with various image formats and sizes - I'm sorry I don't have the answer straight up).

[Coggles77]

@Daffy_Dave I tried converting it to a .png file, but still no luck. I'll attach it here in case you want to have a play with the image. Thanks!

[Daffy_Dave]

@Coggles77 Thanks, it wasn't quite as straightforward as I'd have liked, but happy to report you have a very classy Hobbit-themed profile pic

[Coggles77]

@Daffy_Dave You are awesome!!!! Thanks for spending your energy to work it out. This photo is from the last overseas trip I took...potentially my last ever overseas trip so it has special meaning to me.

[Daffy_Dave]

@Coggles77 Very happy to help - super-cool that you got to visit (presumably) New Zealand I know there's no certainty for these things, but very much hope that the docs/scientists make a breakthrough, or you get lucky, and are able to travel overseas again at some stage

[river]

For anyone else struggling with changing their profile photo - I just tried it and it looked like it didn't work (it got stuck on the "uploading" stage), but after I gave up and navigated away from the page, I discovered it HAD actually uploaded my profile photo. Not sure what's going on there

[Daffy_Dave]

@river Aye, it did this to me with Coggles' photo too. More than a bit confusing. Apologies I haven't had a chance to square this away, working through an annoying virus that's taking an age to shift.

[Catwen]

@Daffy_Dave

This worked for me for uploading profile photo - didn't like the jpg for some reason. Thank you!