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    Can’t load photo

    Forum user guide, technical support, report a post, ask a moderator
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    • Daffy_Dave
      Daffy_Dave Community Moderator @donnamarie last edited by

      @donnamarie Many thanks and great advice 🙂 Writing a guide is on my list (I haven't forgotten - or, more accurately - I have a list and it's on it), but I've been going through a low-spoons patch, so it hasn't happened yet.

      If you want to find out how to set up a signature and a profile picture, see: https://community.emerge.org.au/topic/76/how-to-setup-a-signature-and-profile-picture

      For some tips on using the forum: https://community.emerge.org.au/topic/90/forum-tips-and-tricks

      1 Reply Last reply Reply Quote 1
      • Coggles77
        Coggles77 last edited by

        Any help with changing a profile picture? I've posted screen shots of what I'm seeing. I see that others have been able to do it, so not sure what I'm doing wrong.
        Note - it says there's a very small MB limit...even when I compress the photo to under that limit, it won't let me load. I'm on a Mac, in case that makes a difference.
        Screen Shot 2021-03-02 at 6.25.07 pm.png
        Screen Shot 2021-03-02 at 6.25.23 pm.png

        Daffy_Dave 1 Reply Last reply Reply Quote 2
        • Daffy_Dave
          Daffy_Dave Community Moderator @Coggles77 last edited by Daffy_Dave

          @Coggles77 Thanks for mentioning it - is there any chance you could try saving the picture as a .png and loading it as that, if you haven't already? Sorry - this is another of the things on my list to follow up - I'm sorry I'm a bit behind. If it's easy to let me know how you go, that'd be super-helpful. Good luck 🙂

          Edit: Also, if it doesn't work as a .png, if you upload it here in post, I can try and load it for you (presumably after fiddling around with various image formats and sizes - I'm sorry I don't have the answer straight up).

          If you want to find out how to set up a signature and a profile picture, see: https://community.emerge.org.au/topic/76/how-to-setup-a-signature-and-profile-picture

          For some tips on using the forum: https://community.emerge.org.au/topic/90/forum-tips-and-tricks

          Coggles77 Catwen 2 Replies Last reply Reply Quote 0
          • Coggles77
            Coggles77 @Daffy_Dave last edited by

            @Daffy_Dave I tried converting it to a .png file, but still no luck. I'll attach it here in case you want to have a play with the image. Thanks!Hobbit door.png

            Daffy_Dave 1 Reply Last reply Reply Quote 1
            • Daffy_Dave
              Daffy_Dave Community Moderator @Coggles77 last edited by

              @Coggles77 Thanks, it wasn't quite as straightforward as I'd have liked, but happy to report you have a very classy Hobbit-themed profile pic 🖼

              If you want to find out how to set up a signature and a profile picture, see: https://community.emerge.org.au/topic/76/how-to-setup-a-signature-and-profile-picture

              For some tips on using the forum: https://community.emerge.org.au/topic/90/forum-tips-and-tricks

              Coggles77 1 Reply Last reply Reply Quote 0
              • Coggles77
                Coggles77 @Daffy_Dave last edited by

                @Daffy_Dave You are awesome!!!! Thanks for spending your energy to work it out. This photo is from the last overseas trip I took...potentially my last ever overseas trip so it has special meaning to me.

                Daffy_Dave 1 Reply Last reply Reply Quote 2
                • Daffy_Dave
                  Daffy_Dave Community Moderator @Coggles77 last edited by Daffy_Dave

                  @Coggles77 Very happy to help - super-cool that you got to visit (presumably) New Zealand 🙂 I know there's no certainty for these things, but very much hope that the docs/scientists make a breakthrough, or you get lucky, and are able to travel overseas again at some stage 🙂

                  If you want to find out how to set up a signature and a profile picture, see: https://community.emerge.org.au/topic/76/how-to-setup-a-signature-and-profile-picture

                  For some tips on using the forum: https://community.emerge.org.au/topic/90/forum-tips-and-tricks

                  1 Reply Last reply Reply Quote 2
                  • river
                    river last edited by

                    For anyone else struggling with changing their profile photo - I just tried it and it looked like it didn't work (it got stuck on the "uploading" stage), but after I gave up and navigated away from the page, I discovered it HAD actually uploaded my profile photo. Not sure what's going on there

                    Pronouns: they/them - ME/CFS since 2017

                    Daffy_Dave 1 Reply Last reply Reply Quote 2
                    • Daffy_Dave
                      Daffy_Dave Community Moderator @river last edited by

                      @river Aye, it did this to me with Coggles' photo too. More than a bit confusing. Apologies I haven't had a chance to square this away, working through an annoying virus that's taking an age to shift.

                      If you want to find out how to set up a signature and a profile picture, see: https://community.emerge.org.au/topic/76/how-to-setup-a-signature-and-profile-picture

                      For some tips on using the forum: https://community.emerge.org.au/topic/90/forum-tips-and-tricks

                      1 Reply Last reply Reply Quote 1
                      • Catwen
                        Catwen @Daffy_Dave last edited by

                        @Daffy_Dave

                        This worked for me for uploading profile photo - didn't like the jpg for some reason. Thank you!

                        1 Reply Last reply Reply Quote 1
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